Terms and Conditions
Conditions of Use
Welcome to our website! KOEHLER & DRAMM and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions.
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
When you visit KOEHLER & DRAMM or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of KOEHLER & DRAMM or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of KOEHLER & DRAMM, with copyright authorship for this collection by KOEHLER & DRAMM, and protected by international copyright laws.
KOEHLER & DRAMM’s trademarks and trade dress may not be used in connection with any product or service that is not KOEHLER & DRAMM’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits KOEHLER & DRAMM. All other trademarks not owned by KOEHLER & DRAMM or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by KOEHLER & DRAMM or its subsidiaries.
License and site access
KOEHLER & DRAMM grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of KOEHLER & DRAMM. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of KOEHLER & DRAMM. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of KOEHLER & DRAMM and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing KOEHLER & DRAMM‘s name or trademarks without the express written consent of KOEHLER & DRAMM. Any unauthorized use terminates the permission or license granted by KOEHLER & DRAMM. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of KOEHLER & DRAMM so long as the link does not portray KOEHLER & DRAMM, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any KOEHLER & DRAMM logo or other proprietary graphic or trademark as part of the link without express written permission.
Your membership account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. KOEHLER & DRAMM and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
We welcome your comments regarding this Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to KOEHLER & DRAMM. shall be and remain the exclusive property of KOEHLER & DRAMM. Your submission of any such Comments shall constitute an assignment to KOEHLER & DRAMM of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. KOEHLER & DRAMM will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
We have done our best to display as accurately as possible the colors of the products shown on this Website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Disclaimer regarding our Flower Gallery
We have used sales information of the last 10+ years to determine whether the products in our flower database are indeed available during a particular time of the year in which we have them listed as being available. Nevertheless, Mother Nature and ever-changing crops in which growers engage themselves in changes continuously, actual availabilities may differ. KOEHLER & DRAMM cannot and shall not be held responsible if the content of the flower database does not meet the actual availabilities.
Correction of Errors and Inaccuracies; Limitations on Quantity
The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to have limited quantities. We apologize for any inconvenience this may cause you.
Reviews, comments, emails, and other content
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. KOEHLER & DRAMM reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant KOEHLER & DRAMM and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant KOEHLER & DRAMM and its associates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify KOEHLER & DRAMM or its associates for all claims resulting from content you supply. KOEHLER & DRAMM has the right but not the obligation to monitor and edit or remove any activity or content. KOEHLER & DRAMM takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of loss
All items purchased from KOEHLER & DRAMM are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
KOEHLER & DRAMM and its associates attempt to be as accurate as possible. However, KOEHLER & DRAMM does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by KOEHLER & DRAMM itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY KOEHLER & DRAMM ON AN “AS IS” AND “AS AVAILABLE” BASIS. KOEHLER & DRAMM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, KOEHLER & DRAMM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOEHLER & DRAMM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM KOEHLER & DRAMM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KOEHLER & DRAMM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
All of our flowers are packed at the farms, shipped refrigerated and therefore they should be fresh and beautiful when you pick them up. Please inspect the flowers at time of purchase and in the case that you are not completely satisfied, please express your concerns to the person handling your order. We will always do our best to make sure you are pleased before you leave. It is our wish to maintain the highest quality standards possible, but despite all of our best efforts, credits or refunds may be necessary. In order for a successful claim to be made, there are simple criteria that must be met:
1. Product needs to be returned to KOEHLER & DRAMM’s warehouse
2. Our farms may request you send us an email with some pictures showing the poor conditions of your products so they can properly identify the problem
No refunds can be given if the product is not returned.
By visiting KOEHLER & DRAMM, you agree that the local laws, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and KOEHLER & DRAMM or its associates.
Any dispute relating in any way to your visit to KOEHLER & DRAMM or to products you purchase through KOEHLER & DRAMM shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate KOEHLER & DRAMM’s intellectual property rights, KOEHLER & DRAMM may seek injunctive or other appropriate relief in any state or federal court, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site policies, modification, and severability
Please review our other policies, such as our return policy, posted on this site. These policies also govern your visit to KOEHLER & DRAMM. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Please call us at (816) 221-4242 or send us an email.
Koehler & Dramm is the North Kansas City-based premier fresh-flower wholesaler importing the finest florals from around the world.